One of the guy in our hunting group bought an e-lock safe that after a year wouldn't open. We changed the batteries a couple times and tried everything from going on line to the manufacturer to taking the outside of the lock apart and couldn't get it open. The closest lock smith who could deal with it was two hours away but finally there was no choice. It cost five hundred dollars to get him here and he had to drill the lock out and change it to a dial type. Now none of our group will own a straight e-lock type of safe.