DANTEC,
(I read your previous posts with great interest and am sorry to hear how you were treated - regardless of nationality I think everyone in the free world deserves good customer service.
That said, I have the following questions for you since I am not/not a USO rep or dealer
(1. What was the agreement you had with USO regarding dealer samples for the MILPOL (or whatever) show you wanted to attend? Was it in writing, via e-mail, part of a dealer's agreement contract, etc? )
I have not signed paper when I spend three years in contact , mails , phone calls and one visit at the company main office , make a first order with 50% of deposit
that enought for me when I work with some one first thing is the Word of this man I dont spend time to built files to prepare law pursuit but some of the meeting was made with some of my friends ( no need to use the word of wittness ).
(2. Who have you dealt with to try and resolve your complaints? JBW3, or his predecessor?)
JWB3 ? who is JBW3 the only man I have meet is Dr WILLIAMS following last news it s seem that DR Williams is not a Dr of any kind but a man is man and when a company owner say me OK I send you demo models for a show I think that normal to send demo models , when a company owner shedule a meeting or a trip I find normal to respect shedule and abnormal to cancel two or three time the meeting and cancel the scope delivery ( SN 9 scope never be delivery so never be paid ...)
(Regarding your comment about 5% discount being ****, its still better than nothing my friend, and 5% of a $3k scope sale is a profit of $150 a scope. Personally, I think trying to be a middleman on custom items is a risky endeavor, because most custom items don't have large profit margins built into them, particularly if you can buy factory direct - why pay a middle man?)
5% of difference between retail and dealer is not 5% of gain specialy when you lock 1500 USD as deposit during near one year and half ? I am perhaps a dummy but to make a bank loan of 1500 USD for 1 year and half cost is a bit more than 5% of 3500 USD or close I am not a charity organisation !!!
I am not a target for my customer too and last point when a foreign company want to get govenerment market basic rule is to get an agent who translate documentation, organized meeting ... and that not for free
(This is why no one pays full retail for a Loopy Mk4 ($1300 plus) unless they are foolish. Leupold is a mass market outfit that deals through a distribution network of middlemen. Mk4's can easily be purchased for under a grand, so Loopy must be selling them to dealers for $800 or so - these scopes are far easier to sell because more folks can afford them, but your margins are going to get cut as middlemen try and under price each other.)
when I order one scope to look a like major company I just a scope if for one scope order that a big nightmare between lost order , delivery date fail , mistake in order , and no quality control before delivery I am not really sure to want to take risq to order a big quantity of scope to this company .
Last point on 5% during the first speaking with USO rate was 20% that ok for hight tech product if delivery time is short enought dont forget that I am not a man with a fortune as some customer on this forum to be able to order scope for fun and be happy to show the money they can spend in scope
in our last speaking rate down to 5% why ???.
(Regarding DCMI's scope choices: If the guy wants to put a LR scope on a short-range gun, let him...its a free country and its his money.)
I agree whith you that but a forum is a place to share and share usefull informations for other customer I never spit on any company if the company is right and honnest and even if I havedelivery problem I can understand problem but I doesn t like at all to be the dummy of the year that exactly the same with the wonderfull ( another wonderfull company named Lost River with amazing product)purchase a 408 Chyennne and you reach 2500 METRES target EASY and when you carefully read adds and articles they miss 3200 meters just because scope have not enought moa !!!!!!!!
where I can see that PLEASE
( In closing, I think everyone here needs to take a deep breath and realize that all mechanical devices can fail. Over the years I have had both Loopy and NF NXS scopes that didn't track, or hold zero when moving through the power scale. I rushed right out and bought one of ther first Loopy LR variables after Norm Chandler got up at a sniper training conference and said this was the greatest thing since sliced bread. The one I got had a floating zero between low and high power.)
mecanical can fail OK but no control quality ! mistake in order ! no order following ! I prefer a old Chevy available and reliable with proven performance than purchase on paper a dream 4x4 at 100K USD .
(I am not bashing Loopy because of this one bad scope. The lesson I took away from it was to never be the first to buy anything new. The same thing goes for USO end their EREK feature. Everything mechanical needs to have its bugs worked out, and IMHO both Loopy and USO have worked hard to correct design problems once they were identified.)
Leupold average quality is good , IOR optics are better than Leupold and both service of Leupold and IOR are great and I can with the price of one USO purchase 3 Leupold or IOR and not need to make iron sight shooting if a scope have a failure .
last point to think about , because some time logic help to understand
Facts :
on this forum you find the top shooters in ultra LR
on this forum you find people with brain able to be witch on
on this forum you have people with good income and who spend money ( happy are bachelor .. )
Question :
why do think that only very shooters use USO
why to do you think that very few military team seem to be equiped in USO , remenber the very long shot in Afganistan by canadian sniper !!
what can be the use of a 50x power scope with 2 inch main tube ?
what can be the use of a 260 moa scope ?
what can be the use of 20 inch long scope ?
what can be the use of a 4 inch bell objective ?
how you sucess to use a scope set at 3 inch of your barrel axis ?
what is the goal to produce same scope under different name ?
as exemple what is the difference between a SN 2 variable and a SN3 variable (not on paper but from customer side )
Why SN10 wich want to be a entry class scope have numerous option if that a true challenger to Leupold Mark IV OK BUT why not just make a 10 X and 16X with 44 mm bell obj without a list option wich cost more than the price of basic scope and cost closely the price of a top range scope as SN1 basic scope ?
Make a hudge catalog of optionssss and amazing design look same as toy catalog of my son that make dream as soon as you dont open your wallet after that make cry
I really think that IF USO want really to be a serious company they split half of their catalog and kill all double product and make options simple and by this way :
start to produce limited range of product , available in short delivery time , STRONGLY controled BEFORE DELIVERY and a better price .
good shooting and enjoy real facts
DAN TEC