Re: Copper Foul
Time to update this situation. I want to start off by saying I would have updated this post no matter what experience I had, good or bad. I did a lot of research on McGowen barrels before I bought mine and got mixed reviews. Maybe this will help someone else decide.
December 1st- After about 50 rounds went down the tube and the copper foul continued and accuracy was not there, I finally sent the barrel back to McGowen upon their request. I live in Idaho, they are in Montana, 3 days shipping max.
December 15th- Hadn't heard anything from McGowen so I called them to make sure they received the barrel and didn't have any questions. They didn't have me fill out an RMA, so I just wanted to make sure we were on the same page. They did receive the barrel, didn't have time to look at it at this point.
January 3rd- Emailed McGowen to see what the status was, At this point I was getting a little anxious, wolves are in full swing here and I really need my barrel back or an update but I understood that they were probably busy with the holidays. They replied and notified me that they were replacing the barrel, but didn't give a reason. I gave them props for the customer service at this point.
January 30th- Emailed McGowen again as it has been almost 30 days since they let me know they would be replacing the barrel. They inform me that "Your replacement is in contouring and should be in gunsmithing tomorrow. So it should be out of here in short order." Fantastic!!! I will be back in business soon.
February 15th- Emailed McGowen again as it has been 2 weeks since the barrel should have been "out of here in short order." Notably short reply this time, "Talked to my production manager and he said it would be done by the end of the week."
March 3rd- Email McGowen again as it has been 2 weeks since it should have been "done by the end of the week." No reply to my email this time yet. Every other time it was same day response.
So now it is March 6th, still no barrel, they have had my barrel for right around 13 weeks, give or take a day or two. Very disappointed in this, I was under the impression that warranty issues went right to the front of the line. I'm sure they are tired of getting emails from me, I get that. I am certainly tired of emailing them. For anyone who is thinking about buying a McGowen barrel, better hope it shoots well and you don't have to deal with them for anything other than purchase.
Washing my hands of this, I don't really care if I get it back I'm most likely ordering a Brux or Bartlein today. A lot more in cost, but I won't have to say "McGowen" when someone asks me what barrel is on my rig.