Reply from a local Forum
Mikee you were extremely happy with the rifle when it was returned to you last time.
The welding my subcontractor put on the bolt was done with the "heat turned up" this is why it looks as it does when the shroud is removed
He did this to ensure the handle stayed in place as it had been hit multiple times to open the bolt after brass had become stuck in the chamber
We know now that Remington's can have significant primary extraction issues, that was not the case when this rifle was built nearly six years ago now.
It is difficult to find anyone in this country who can re-time Remington bolts to maximise their primary extraction with the factory bolt handle
In this case the primary extraction was correct with the factory bolt handle & not the cause of the cases failing to extract
Your email said "when I tapped the bolt to free it the extractor let go of the case"
If a case is stuck in the rifle hard enough for the extractor to let go of the case by either camming over it or tearing the rim off no amount of primary extraction is going to remove it from the chamber
There are many reasons for a fired case to become stuck in a chamber
Before I sent the rifle away to have the handle tig welded on I tightened the screws up the previous contractor had put in the handle to try to keep in on as the factory solder would not hold.
After I cleaned & polished the chamber the bolt would happily extract the dirty fired brass supplied with the rifle from the chamber
The factory bolt handle cannot cope with the primary extraction being consistently used to free the case from the chamber, the metal is too soft & it doesn't have enough area or angle to accomplish that especially with a case design like the SAUM
It is unfortunate that I have never had an opportunity to preform a function test of the rifle by firing it since I sold it.
This situation would have been easily resolved by an email that went something like,
Hey Greg that rifle isn't working again for some reason, it was going great but now its not can you please have a look at it again for me.
As opposed to the ones I received
I had never before been threatened with the C.G.A. in over 25 years of running a business
"You can't please all the people all the time" & "The customer is always right"
Hopefully the rifle continues to function as it should as it has always shot extremely well