QuietTexan
Well-Known Member
X2. I normally go through with EuroOptic, and I would have been all up in their rear end to send me a new scope and let them deal with the issue on a brand new scope.O'd bet your dealer would've swapped out a scope for you or at least helped with comms to Tangent if that's what is needed.
They'd probably just flip around and send it back to AT and get credit on their next invoice for a pallet of TTs. And honestly I don't think I'd have to get on them because every time I've called them they've been fast and helpful, I have no doubt that they'd send me an overnight label to get it back to them, and a day later a new one would be on my porch. It's a $6k scope all-in so I wouldn't blame them for not dropping a second one until the original is back in their hands. Probably less than 72-hour turn around time, and that's after they do next-day-shipping in the first place, so all in all faster than I could deal with almost any other shop.
For some things there are a lot of benefits to having a middle-man.