Well... I had a VX-5HD that went wacky so sent it to Leupold for repair.
They immediately sent back an RMA number to return for repair.
Upon arrival I received an email saying expect 8 weeks for the repair or reply.
Not throwing rocks!... Understand this!...I'm completely OK with that if they repair or replace it since it's not needed for some time and I know Leupold will stand behind their product!
Anyhow... I'm wandering what your service times have been with Leupold.
I have a couple of friends who have sent scopes back and had communication with Leupold CS or returned within 2 weeks.
I guess times have changed with everything and this should come as no surprise.
Just curious...
Thanks
They immediately sent back an RMA number to return for repair.
Upon arrival I received an email saying expect 8 weeks for the repair or reply.
Not throwing rocks!... Understand this!...I'm completely OK with that if they repair or replace it since it's not needed for some time and I know Leupold will stand behind their product!
Anyhow... I'm wandering what your service times have been with Leupold.
I have a couple of friends who have sent scopes back and had communication with Leupold CS or returned within 2 weeks.
I guess times have changed with everything and this should come as no surprise.
Just curious...
Thanks