What's up with ARKIN Optics?

[Sobewan]

My guess is your emails are being flagged as SPAM by whatever AI algorithm is in use. I would try calling them or email from an alternate email address.

 

[Russ661]

[email protected]

Is this the email you are using? This is copied straight from their website.

 

[cjsheely]

Hope you didn't order off the wrong website, spelled Arkin instead of Arken.

Ordered from Arken. Emailed at [email protected] Several times.
No I don't think I have ever ordered from Arken before. My shooting bud has 2 so that's why I thought I'd try one.
FWIW I finally received an email saying it has been shipped and a tracking number. If someone here built a fire under them thanks. I am not used to being ignored by places I am spending money. Also, I see the same scope on Amazon for the same shipped price.

 

[cjsheely]

My guess is your emails are being flagged as SPAM by whatever AI algorithm is in use. I would try calling them or email from an alternate email address.

Calling gets you nowhere. You get a message telling you to email them @ their addy.

 

[skipglo]

Ordered a scope like a week and half ago. Got an order pending email and ................NADA since. No response to 3 emails I have sent. Phone number refers you to the same dead email.. Anyone know what's up?

They're ALWAYS like that....most frustrating company to deal with....

 

[southpa]

Calling gets you nowhere. You get a message telling you to email them @ their addy.

This would cause me to cease using their products. I'm sorry but I've heard enough about their company on this thread. Hopefully this isn't a pre-cursor of how they would handle your situation should you ever need warranty help.

 

[cjsheely]

This would cause me to cease using their products. I'm sorry but I've heard enough about their company on this thread. Hopefully this isn't a pre-cursor of how they would handle your situation should you ever need warranty help.

Yeah about where I am at. I did get a shipping notice but the PO is still waiting for the item. You know the ol "Shipping Label has been created".

 

[popeye]

I have bought a few of their scopes and have learned that the best thing to do is order it and go on about your day. It may take a few weeks to a month or more but it will ship.
I had to send one of the first ones I ordered from them back and they were easy to deal with for me but I didn't stress over it either. For the money they are alright scopes. For what its worth I've had to send Vortex and Leupold optics back and I thought Arken was as easy to deal with as Vortex and better than Leupold.

 

[Kmccord]

Just looking at the website, I show backorder on those, did you see this when you ordered?

 

[JAYgs8163]

Just looking at the website, I show backorder on those, did you see this when you ordered?

View attachment 640844

He ordered a 4-16