I won't get a chance to dig into this anytime soon but I don't see what else he can do at this point to make it better. I think All my grips for details have/ will be covered. I got an email last night from gus answering a question I had. The question was will the upgrade wipe out my existing data? The answer was yes it will. He did soften the blow by telling me that after the upgrade to the mobile edition the files will be interchangable with the soon to be released LB# desk top edition. This will be a first any of these types of software and now I'll probably use the desk top versions as I won't have to re enter all that data!