I FINNALY got to talk with the warranty person at BCA this morning and she emailed me a UPS pickup ticket. I boxed up the upper and took it to the UPS office and sent it back to them. Warranty person said that it usually took a week after they received to fix and ship back. We will see. But in the meantime I jumped in with both feet in the 6.5 Grendel pool. Last night I ordered from joeboboutdoors.com their 18" Odenworks barrel package which is less than the cost of the barrel and BCG separately. Package contains barrel, CBG, tunable gas block and gas tube. Also ordered an Anderson stripped upper and the upper parts and other things I did not have to build uppers. I also ordered from StingrUSA a 15" VYPR float tube. Just got notification that all is shipped and on the way.