Shooter Fred
Well-Known Member
- Joined
- Feb 24, 2011
- Messages
- 78
I just recieved my Viper Vortex PST FFP 4-16x50 MOA. I first ordered this in early February from Optics Planet. I was on backorder for a long time and they could never give me an honest answer as to what to expect. To their credit, I think this is a problem most stores are facing right now with this scope. About 2 to 3 weeks ago i called Camera Land and they said they have a good dialog with Vortex and they have been getting semi-regular shipments of scopes from Vortex. They put my name on a list and promised they would call me when my scope was due to ship. They never took my credit card info, just simply my telephone number. I have to be honest, I didn't expect to hear from them anytime soon.
Flash forward two or three weeks, I received a call from Neil at Camera Land saying they were expecting my scope within a day or two. I had to tell him yes or now almost immediately and give hime my credit card info (bet you can guess my answer...YES). I then received my scope within days and much to my surprise he put a free t-shirt logo'd with Vortex and Camera Land and a similar hat! Also, he included a $50 gift card to camera land for a future purchase. I immediately ordered the Vortex Bubble Level for my scope and they overnighted the bubble level.
I have to say, I typically don't write these type of reviews but this company went way above and beyond to make a first time customer happy...and it worked!
By the way, not to discredit Optics Planet, but I did call up to cancel my order with them and asked when they would be expecting the Viper PST in I originally ordered, they told me they had no idea but their next shipment was not scheduled until early to Mid-April.
This experience in no way would keep me from doing business with Optics Planet in the future but I will definitely be doing business with CameraLand again!
Bottom line, if you are looking for this hard to find scope, I would recommend calling and asking for Neil at Camer Land and getting on their list.
Just my two cents
Flash forward two or three weeks, I received a call from Neil at Camera Land saying they were expecting my scope within a day or two. I had to tell him yes or now almost immediately and give hime my credit card info (bet you can guess my answer...YES). I then received my scope within days and much to my surprise he put a free t-shirt logo'd with Vortex and Camera Land and a similar hat! Also, he included a $50 gift card to camera land for a future purchase. I immediately ordered the Vortex Bubble Level for my scope and they overnighted the bubble level.
I have to say, I typically don't write these type of reviews but this company went way above and beyond to make a first time customer happy...and it worked!
By the way, not to discredit Optics Planet, but I did call up to cancel my order with them and asked when they would be expecting the Viper PST in I originally ordered, they told me they had no idea but their next shipment was not scheduled until early to Mid-April.
This experience in no way would keep me from doing business with Optics Planet in the future but I will definitely be doing business with CameraLand again!
Bottom line, if you are looking for this hard to find scope, I would recommend calling and asking for Neil at Camer Land and getting on their list.
Just my two cents