lancetkenyon
Well-Known Member
I have used Short Action Precision many times for ordering parts. Always a good interaction. Never needing more than just an internet order, payment, and a quick shipping w. Tracking.
Last week, I ordered a set of ARC M-Brace 36mm tube 28mm height (1.1") for a ZCO scope I needed to mount up. Ordered on Monday, in my hands Thursday, went to mount up the ZCO on Saturday morning...ummm...
Houston...we have a problem...
Somehow, a 34mm tube 28mm height ring got mistakenly placed in the box for one of the rings.
I sent an email with the photos for evidence on Saturday afternoon.
I got a response back from SAP on Sunday morning letting me know they had no more 36mm/28mm rings in stock, but we're expecting a shipment in on Tuesday and they will gat them in the mail ASAP. No big deal, I won't need them until this weekend anyway. Should time out just fine.
Well, today, I got another email from SAP saying they had contacted ARC and was having them 2-day me a set of the correct rings direct!
Talk about customer service! I love being able to share good customer service stories. So go check them out if you don't already know about them. Great customer service above and beyond.
www.shortactionprecision.com
Last week, I ordered a set of ARC M-Brace 36mm tube 28mm height (1.1") for a ZCO scope I needed to mount up. Ordered on Monday, in my hands Thursday, went to mount up the ZCO on Saturday morning...ummm...
Houston...we have a problem...
Somehow, a 34mm tube 28mm height ring got mistakenly placed in the box for one of the rings.
I sent an email with the photos for evidence on Saturday afternoon.
I got a response back from SAP on Sunday morning letting me know they had no more 36mm/28mm rings in stock, but we're expecting a shipment in on Tuesday and they will gat them in the mail ASAP. No big deal, I won't need them until this weekend anyway. Should time out just fine.
Well, today, I got another email from SAP saying they had contacted ARC and was having them 2-day me a set of the correct rings direct!
Talk about customer service! I love being able to share good customer service stories. So go check them out if you don't already know about them. Great customer service above and beyond.
Short Action Precision
Short Action Precision. Creators of the SAP Positional Rifle Sling and Two Round Holder or Two Rounder. Precision Rifle Optics, Rear Bags, Bipods, Scope Rings
