NF response was appropriate. They have no responsibility, accountability for the loss. Vortex response is GREAT BUSINESS!!! I have a **** load of NF optics, and I may actually like NF better...slightly. Then, there's that BUT.... but, that No Fault Warranty keeps bringing my dollars to Vortex. It's like an "Act of God" or "Act of Stupid" free insurance policy. Everyone wants to be indemnified from God's whims or our own stupidity. Vortex satisfies the need.I have 6 Nightforce NX8 and 1 NXS that were on rifles inside gun safes in a total loss house fire. I asked if there was anything they could do to restore or refurb them. This is the reply I got. Not sure how I feel about it.
Hello Ryan,
Thank you for contacting Nightforce Optics Customer Service.
I am very sorry to hear of this tragedy, I hope everyone involved is ok. Unfortunately heat like that usually destroys the internals of the optics and there is typically no repair for these scopes. Our warranty does not cover damage like this, so sadly there is little we can do to restore your optics.
Please feel free to contact us with any further questions or concerns.
Respectfully
Technical Support, Customer Service #6
Nightforce Optics
336 Hazen Lane, Orofino, Idaho 83544
(208) 476-9814 EXT. 3
(208) 476-9817
Vortex responded with this….
Hello Mr. Wilson,
Send all optics you have that are damaged to us. Compile a list (for correct weights) and we will send you a prepaid shipping label. Repair, replacement and upgrades if needed are on us. We are very sorry to hear about your fire. Please send us the sizes of your family and we will ship out some shirts for you. Let us know…thanks.
Night force are still made in USA aren't they? Vortex, good outfit in WI but, mostly made in China? Rather keep the work stateside if possible. Night force pretty solid outfit.NF response was appropriate. They have no responsibility, accountability for the loss. Vortex response is GREAT BUSINESS!!! I have a **** load of NF optics, and I may actually like NF better...slightly. Then, there's that BUT.... but, that No Fault Warranty keeps bringing my dollars to Vortex. It's like an "Act of God" or "Act of Stupid" free insurance policy. Everyone wants to be indemnified from God's whims or our own stupidity. Vortex satisfies the need.
My nx8's definitely aren't made in the USA. Has made in Japan stamped right on themNight force are still made in USA aren't they? Vortex, good outfit in WI but, mostly made in China? Rather keep the work stateside if possible. Night force pretty solid outfit.
In an hour your whole house is typically toast. If the room your safe is in catches on fire you are probably gonna lose it all. If an adjacent room is on fire then you might have a chance.It is 5/8" drywall gives 1 hr of protection per 5/8"? Multiple layers gives more protection
Correct my agent said there were better ways.Not sure which insurance company you are looking at - but I am submitting a quote for specifically firearms insurance, ammo, reloading supplies, etc and it is $.35 per $100 of coverage. So, in your example, $100k of coverage would be $350. If you are adding riders to your homeowners policy, that's when it can get expensive.
I have built fireproof storage in buildings. Others than having 18" block knee wall we framed the walls with metal studs but skinned them with multiple layers of drywall. To give them fire protection. I don't remember with each layer of drywall what the length of protection was. That is what I was inquiring aboutIn an hour your whole house is typically toast. If the room your safe is in catches on fire you are probably gonna lose it all. If an adjacent room is on fire then you might have a chance.
Some of the BackerBoard used by tile setters is also very good at this and also add some water protection as they don't absorb water.I have built fireproof storage in buildings. Others than having 18" block knee wall we framed the walls with metal studs but skinned them with multiple layers of drywall. To give them fire protection. I don't remember with each layer of drywall what the length of protection was. That is what I was inquiring about
I agree that and hardyboard does great also. Just sucks to cut any of itSome of the BackerBoard used by tile setters is also very good at this and also add some water protection as they don't absorb water.
Im a fireman, just tryin to give some perspective. Drywall isnt going to do much for a safe unless you completely enclose it.I have built fireproof storage in buildings. Others than having 18" block knee wall we framed the walls with metal studs but skinned them with multiple layers of drywall. To give them fire protection. I don't remember with each layer of drywall what the length of protection was. That is what I was inquiring about
Viper up in their scopes is not Chinese. Viper is Philippines, razor is Japan, amg is in Wisconsin.Yep, got some a those too but, Japan glass pretty good stuff usually. China not so much. Just try not to buy anything from china since forever. Not gonna disown Nightforce over a house fire tho.