I agree, but several members have done that recently, and threads were deleted or they were banned. I am confused on rule 7. I know its intent, not to air dirty laundry or turn it into a he said / she said, but if something is crap people should know.
There are a lot of data points on the forum for the ruger americans. The vast majority are positive. My little bros ruger american predator in 6.5G shoots moa to a little under sub moa consistently. But it is still important that the OPs complaint be posted so forum members get good information on both sides of the table to make an informed decision.
OP, my experience with ruger is that its either awesome, or its a turd. If its a turd, good luck with their customer service. I had a Ruger SR556 that would group minute of barn door. Sent it back to ruger, they replaced the entire upper, and it group minute of door. lol
Sent it back a third time, they sent it back saying there was nothing wrong with it. I sold it to my gun shop after they said they didnt care about its accuracy problems and were more than happy to buy it. But with that said that was one bad expereince. Their RA rifles, 10/22s, and revolvers have all served me well. I hope your issue is resolved and you get to enjoy your rifle.