Thanks for the reach out. CS has already worked with me some and just been busy lately. Overall love the rifle, good choice on trigger and good accuracy, my buddy that shoots PRS and NRL22 with us is blown away by how well his new B-14R shoots.Sorry you are having issues with extraction if you reach out to us at Customer service we would be happy to get this take care of for you. You can reach us at 770-446-4687