Stomp,
You're on a first name basis with Vortex, I can say the same thing about Leupold. It's bad when I have a Tac rep's number and when I'd call he'd answer "Alright ——, what broke now?". I'm not talking about the lower end VX-2 scope mentioned either, I had sent my personal FFP Mk4 in 6 times over a two year period and finally (after them sending me two scope's to replace it) sold it for a huge loss just to get rid of it. As a Sniper Section Leader I had sent in so may failed scopes that I swore off Leupold.
As of late their newer offerings seem to be getting my attention, but no way would I recommend a VX2 over a Vortex Viper of any sort for long(er) range shooting. Step up to the newer VX3's and then ...maybe. It is more comparable than the VX2.
As for customer service, they have both been great in my experience. The best customer service has been Nightforce, because I've never had to use it!
You're on a first name basis with Vortex, I can say the same thing about Leupold. It's bad when I have a Tac rep's number and when I'd call he'd answer "Alright ——, what broke now?". I'm not talking about the lower end VX-2 scope mentioned either, I had sent my personal FFP Mk4 in 6 times over a two year period and finally (after them sending me two scope's to replace it) sold it for a huge loss just to get rid of it. As a Sniper Section Leader I had sent in so may failed scopes that I swore off Leupold.
As of late their newer offerings seem to be getting my attention, but no way would I recommend a VX2 over a Vortex Viper of any sort for long(er) range shooting. Step up to the newer VX3's and then ...maybe. It is more comparable than the VX2.
As for customer service, they have both been great in my experience. The best customer service has been Nightforce, because I've never had to use it!