WOW Midway!!

[Tikkamike]

A couple of weeks ago I ordered a modified case and 300 grain sierra matchkings for my 338 Lapua. The order finally showed up in a soft padded envelope and was beat to crap! I was discusted to say the least. Then I open it up the case was fine but the bullet box had been beat up pretty bad and a few of the bullets inside had smashed up tips. I was very discusted! I called midway and asked what we could do about it hoping for them to just cover the shipping and then send me a new box. well that is NOT what they are doing. They are sending me a new box of bullets priority mail and the other box of bullets is a freebie! Thanks midway. They always please me. Just thought I would let you guys know

 

[CA48]

Just had the same experience. Ordered some 300 gr SMK from midway and showed up in the envelope with box busted open, bullets everywhere.

 

[pythonwill]

Mine showed up in a HUGE box and the little ones were still opened up and the huge box was full of loose bullets

 

[BH Hunter]

How was the shipping? The last order I was going to make, the shipping charges were $75.

 

[Tikkamike]

it was only like 7 dollars

 

[Chas1]

I've never had a problem with shipments from Midway albeit they weren't bullets but, I'll keep it in mind if I ever do order bullets from them. Thanks for sharing.

 

[Moman]

That's good that they stood behind it. I once had a similiar issue with shotgun shells just before the duck opener. I ordered four or five boxes of shells from Cabelas and two boxes were slightly damaged. They sent replacements right away, no questions asked.

 

[rhouser]

They are one of the good guys. When I have had problems, they have exceeded what I would have accepted as solutions. rc

 

[johnnyk]

Same here. I have been doing business with Larry for a long time and have always been satisfied. Hey, at least he says "preciate the business". JohnnyK.

 

[Chas1]

Should of mentioned this earlier but, I just remembered. When I order I wait until I have over $25 to order otherwise they charge a $3 special handling fee.

 

[Tikkamike]

Yeah its hard to beat the costomer service of Midway or Cabelas.

 

[Broz]

I have bought from Midway for years. Pretty happy with them as they are a well run company. I use to live an hour away and have been there in person. I been meaning to call though, they seem to have a hole in the returns system. I once received a set of scope bases that had been used and returned, obviously, and the package looked like it hung in an old shop for years. Then just this week I emailed a link from Midway to a friend as to what dies to order for their 7mm rem. The dies arrived and had been used. I had to clean up a few damaged threads to get them in the press. Plus they were Redding bushing dies with comp seater and the micro seater had the spring installed. I have bought several sets and they always come with the spring not in the die.

All that being said. I have not complained and I am sure they would make it right. But it seems when someone returns something it is resold with out inspection. I expect the stuff I buy to be new and don't really want the hassel of waiting again or returning it.

Jeff

 

[Chas1]

More than likely as you said it's a hole in their process, either that or they figure some unsuspecting souls won't know the difference but, I kinda doubt that. Send them an email and let us know what they have to say.

 

[knc1105]

Midway and Natchess Shooter's supply are my two favorite places. Great service and quick shipping. I don't remember having a bad order with either of them.