Scott's post above is one of the compelling reasons for my purchase. Tough to beat support and concern like that.
Are there better performing spotters in terms of optical performance.....probably, and if you're a discriminating optics guru, that is looking for the last 1%...then the top of the line models from Kowa, Leica, and Zeiss are what you need.
If you have a budget to stay within, or are OK with giving up marginal optical performance, to gain a large price advantage.....then the Vortex HD is the ticket.
Side by side with a Swaro 80 HD, I did discern a very very slight performance advantage with the Swaro....but I now own a Razor HD. That's the only one I compared it with.
The reticle eyepiece put it over the top for me.
When Scott makes us a MOA eyepiece for his Razor, this spotter will become the NXS Nightforce of value vs. performance LRH Spotters in my book.
Liberty Optics would be were I send you if you decide to get one.
My 2 cents....for free!