Gentlemen,
Your info is very incouraging. I will give them a call on Monday.
A few weeks ago I was teaching my son-in-law to reload. The handle fell out. After carefullly inspecting it I realized it broke off at the threads. I continued to use it until a couple days ago. With less holding the rod, there was more leverage on the cammer and the rod broke out a chunk; rendering the press useless.