SOLD/EXPIRED New Spuhr Mount SP-4006

[jraulsten]

Realized I bought the wrong size. Bought the mount back in March and just got my scope today. Eurooptic wouldn't let me exchange it because more than 15 days had passed..........Which really ticks me off considering how much I've spent there. $375.00 shipped TYD in CONUS.

 

[Sid Post]

Did you get past Tier 1 support? There should be some discretion for a good customer.

 

[jraulsten]

Did you get past Tier 1 support? There should be some discretion for a good customer.

No I did not. The young man I spoke with was very apologetic but said nothing could be done and I didn't pursue it any further.

 

[Sid Post]

It might be worth asking to speak with a supervisor who has some latitude to take care of a good customer. Especially if all you are looking for is an exchange for the correct size.

 

[jraulsten]

I emailed customer support. Thank you for reminding me to take this up the chain. I was just flustered to say the least