New Chronograph Out

[Brathany]

So I got a reply. This is my answer to the reply. Reply below this. Original request for warranty service below their reply...

I don't mean to sound rude but you're way off base. I was using the Xero. I started to create a new session and it turned off. I turned it on, it came on for 1 second or less, then turned off. I tried to turn it on 6 or 7 times and I got the same result. I thought the charge might be low so I plugged it in. It turned on and it started charging. When it reached full charge I pressed the power button. Nothing happened. It stayed on. I couldn't turn it off. The power button NO LONGER WORKS. I can't change menus. I can't reset. I can't download. I can't start a new session. I can't look at past sessions. That is why it needs to come back for repair. There are a lot of people on a couple of shooting forums that want to know how Garmin handles warranty work. To be fair I probably didn't supply enough info but this reads like "Hey, I smashed my car into a wall and now my engine is smoking and it won't start. Tech support: Oh… have you tried the headlights and windshield wipers?"

It's broken. The primary function button doesn't do anything.

Mike

I like your reply. Here is when we get to see the CS quality of Garmin.

 

[Mike6158]

The following day they sent me a prepaid UPS label. I boxed it up and shipped it out that day. Two days later I had a new Garmin. I'd give them an A+ on CS

 

[FEENIX]

A choice between two RADAR technologies and optical chronographs.

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I picked one up this PM at Scheels. It was their last one, and it was on sale. With my military discount and $100 gift certificate, it was $280 out the door. I could have saved another $100 if I had opened a Scheels Visa, but I did not want to go that route.

 

[6.5x300 WBY]

I picked one up this PM at Scheels. It was their last one, and it was on sale. With my military discount and $100 gift certificate, it was $280 out the door. I could have saved another $100 if I had opened a Scheels Visa, but I did not want to go that route.

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Best of luck and keep us informed.

 

[FEENIX]

Best of luck and keep us informed.

Will do, thanks!

 

[Kmccord]

Yes, please keep us informed, this may be one of my Christmas gifts.. The sale price right now is great and I was going to go with a Garmin, but 100.00 cheaper on the Caldwell has me intrigued.