Need help with Krieger barrel POC

[Brownsfan]

Hello!
Does anyone here have a point of contact at the Krieger Barrel making company? My gunsmith and I have had zero luck getting a response from this company after they shipped us the wrong barrel for my rifle. I appreciate any help you can provide!

 

[ShtrRdy]

Have you called? I've never had trouble talking to someone and a friend of mine talked to someone just before the Thanksgiving holiday.

 

[sable tireur]

Calling is the only way to achieve any contact with most bigger American companies. They refuse to hire the number of people it takes to handle the ridiculous amount of emails sent trying to get answers. Besides, the training required to handle email responses is monumental. The phones are self limiting. So many lines and so many calls. That's it.

But Krieger does answer their phones. Emails? Not so much...