Riflehunter1776
Well-Known Member
- Joined
- Nov 7, 2017
- Messages
- 1,088
A few weeks back I bought a used Cabelas Euro scope. These Cabela's branded scopes were made by meopta about 10 years ago, in much the same way that Meopta used to make conquests for Zeiss. At some point the scope must have been beat around a bit, and there were some loose particles sticking on the inside lense. Nothing serious, but they caused a slight blur.
So I call meopta and ask if they would repair this scope under their Meopro warranty. "Yes, of course" was their answer. You're not the original owner? no problem. It's a subcontracted scope without the Meopta label? "no problem. We built them."
I sent it in last thursday. A day later, I start thinking that I'd prefer a different reticle, and I email back and ask what it would cost to change it out, while they have the scope apart. They tell me "no problem, I'll write it all up as a warranty issue and get you a brand new scope with the reticle you want. "
They received my return this past Monday. I got an update from them. Today Fed ex drops off a brand new scope, as promised.
8 days from the time I dropped off the 10-yr old scope at the post office, to today when I get the brand new, just manufactured replacement with a better reticle.
No cost to me, except the initial shipping out to them.
This is the best customer service I have ever seen in a company, and I have bought -and dealt with CS- more scopes than the average guy. I highly, highly recommend them. Especially the Meopro line, which is a fantastic value. It's the same pricepoint as a VX3i, but much better glass. In fact, I like them more than my more expensive R2 meostar.....more on that meostar later.
So I call meopta and ask if they would repair this scope under their Meopro warranty. "Yes, of course" was their answer. You're not the original owner? no problem. It's a subcontracted scope without the Meopta label? "no problem. We built them."
I sent it in last thursday. A day later, I start thinking that I'd prefer a different reticle, and I email back and ask what it would cost to change it out, while they have the scope apart. They tell me "no problem, I'll write it all up as a warranty issue and get you a brand new scope with the reticle you want. "
They received my return this past Monday. I got an update from them. Today Fed ex drops off a brand new scope, as promised.
8 days from the time I dropped off the 10-yr old scope at the post office, to today when I get the brand new, just manufactured replacement with a better reticle.
No cost to me, except the initial shipping out to them.
This is the best customer service I have ever seen in a company, and I have bought -and dealt with CS- more scopes than the average guy. I highly, highly recommend them. Especially the Meopro line, which is a fantastic value. It's the same pricepoint as a VX3i, but much better glass. In fact, I like them more than my more expensive R2 meostar.....more on that meostar later.
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