Several months ago I ordered a palmIIIxe off of ebay and had it, and my new exbal program, sent to Iraq. It took over a month for me to get it and it didn't have a cradle. So, I ordered myself one...off ebay. The guy sent me the wrong one of course, after waiting about another month to get it. So of course I just waited a couple more months and got home to get another one-had to be from an online store because they are pretty much obsolete. I ordered the cradle and a cable just in case. I get it in last Friday and what do you know...the old serials and new ones are different, so I needed an adapter. I seem to have found the only one in central Arkansas. I get everything downloaded and guess what... nothing. The palm and pc won't sync. I have been on the phone and internet with PALM customer support all freaking day and they keep having me un-install everything and re-install, shut down & reboot and everything. They finally said that maybe the adapter is bad, so I ordered another one. Has anybody else had this problem, and if so what am I doing wrong? I am about to freaking give the **** thing away!!! My $100 investment is costing me a small fortune and has cost me 100 man hours. Suggestions...