aebhunter,
Tom's operation has been growing significantly for the last several years due to the quality and design of his stocks. He also has several larger commercial clients who have larger orders in at any one time. That is great for Tom but can pose problems for clients waiting to receive their stock. Also note that Tom's booth was extremely busy all 4 days of SHOT Show which usually means that they wrote a large number of orders, adding to the potential slow down temporarily.
In order to try to accommodate more manufacturing and smoother processing for everyone, Tom has bought a new building and is busy retrofitting it for his needs. This can often complicate building stocks because of the disruption. But, the better thinking is that they will show an improvement in the next short period of time.
No, this doesn't help you. As always, though, Tom welcomes phone calls and e-mails asking about potentially late projects. Sometimes, projects get sidetracked unintentionally but a quick note or call gets them back on the right track.
Regards.