Several weeks ago I ordered some Winchester M80 from LAX Ammunition at a good price and they shipped promptly via UPS. I signed up with UPS for SMS text updates on the shipment. The day of delivery, I got a text indicating the shipment delivered to my front door. The jist is, I was sitting at a huge picture window by the front door when I received the text. No delivery at my house. You can't talk to a human being at UPS but I filled out claim forms etc. I also notified LAX as to what happened and they got involved right now. My replacement order is arriving in a few days. LAX customer service and communication was the absolute best in this instance. I'll buy from them again.