Fisin to get the Red A

[summitsitter]

Been trying to call RCBS for 4 hours now every time I call it's busy. IS 800-533-5000 the right number?

 

[rem300ultra]

That's the number that I have. I also tried it and got a busy tone.

 

[MagMan]

When I called a couple of weeks ago I got a busy signal 2 or 3 times then when I did get through I was caller #5 which then took 15-20 minutes of holding.

Be patient you will get through, I'm guessing Monday is there busiest day of the week since they don't take calls on Friday.

 

[ss7mm]

Just out of curiosity I sent them an email this morning and asked them about the busy phone. Their reply is below. This might help out some.

HI Dick, I know it can be very hard to get the busy signal but we have
a full staff of 5 people answering one call after another. We are all
averaging over 100 each so as you can see it's just a very busy place.
Is there anything that we can help you with by email? Wednesdays and
Thursdays are typically our slowest days on the phone.

 

[dmproske]

They answered my email question pretty quickly. I would imagine their phones are busy due to the surge in reloading popularity.

 

[summitsitter]

Finally got through yesterday evening. Guess will try on wed. or thurs. next time thanks guys

 

[ICANHITHIMMAN]

no way

I called them yesterday. Got right through and was helped real fast. I needed some srcews for my 308 dies she sent me 4 for free and a catalog. I got them in 2 days!