I ordered one 12/29/20, took my money same day. Day later, "will be shipped flat rate" . That's all Ive heard. They don't answer emails, and have no phone # listed on the web site. I did find his phone number through the BBB in Florida and called. Left voice mail asking for up date 2 weeks ago...still no answer. Anybody here do business with them before? I know I read a couple positve posts about the product before I ordered.