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bought a nightforce but got a bushnell
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<blockquote data-quote="Bullet bumper" data-source="post: 704835" data-attributes="member: 17844"><p>I agree they should do that as the store may be throwing off , getting to the owners or upper management is the way to go.</p><p>I had a very bad experience in a Marriot Hotel in Surfers paradise near Brisbane in Queensland over here . </p><p>Got nowhere complaining to the Australian management so after some research I found out who to complain to in the USA , sent photos and detailed reports of everything that happened and how it was handled , well not handled over here and in the end the hotel manger got the sack and I got all my money refunded .</p><p>Sometimes the executives just have no idea of what is actually going on at the coal face . </p><p>However I have a gut feeling on this that the mark has been so well chosen that the management will believe the store and suspect the customer is trying to pull a fast one . They tend to do that when it is one persons word against another and they back their own people because then they don't have to admit to them selves , that they have a problem in the store .</p><p>I was only successful after I bombarded them with irrefutable evidence .</p><p>I pray I am wrong but I have been around a long time and fought a lot of battles like this. </p><p>However the USA has a good track record of high quality service to it's customers </p><p>way better than what we get over here so that may win out in the long run .</p></blockquote><p></p>
[QUOTE="Bullet bumper, post: 704835, member: 17844"] I agree they should do that as the store may be throwing off , getting to the owners or upper management is the way to go. I had a very bad experience in a Marriot Hotel in Surfers paradise near Brisbane in Queensland over here . Got nowhere complaining to the Australian management so after some research I found out who to complain to in the USA , sent photos and detailed reports of everything that happened and how it was handled , well not handled over here and in the end the hotel manger got the sack and I got all my money refunded . Sometimes the executives just have no idea of what is actually going on at the coal face . However I have a gut feeling on this that the mark has been so well chosen that the management will believe the store and suspect the customer is trying to pull a fast one . They tend to do that when it is one persons word against another and they back their own people because then they don't have to admit to them selves , that they have a problem in the store . I was only successful after I bombarded them with irrefutable evidence . I pray I am wrong but I have been around a long time and fought a lot of battles like this. However the USA has a good track record of high quality service to it's customers way better than what we get over here so that may win out in the long run . [/QUOTE]
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bought a nightforce but got a bushnell
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