You're buying a product from a retailer and they should have employees that know this info and are very familiar with their products. They make a profit off the sale and should be giving some expertise in return for their profit.
I think the main problem is that gun stores typically cannot afford to pay for good help. Meaning truly knowledgeable workers in their products. Firearm profit margins are much lower than most people imagine. Class 3 things like cans do have higher profit margins, but without having a high volume, smaller gun store a struggle to survive and normally have to offer lower wages to workers.
A larger store like Scheels should not be selling products they are not familiar with. They also should have had enough knowledge to give the OP enough info so this would not have happened.
Sure, the OP could have researched it all himself, but he trusted that he was getting a service in exchange for what he paid. And Scheels failed him. I do not think it is 100% their fault, but they do have some culpability for not properly educating the customer on what they sold him.
Most other businesses do not require the customer to know everything about the product they are buying before they purchase. Most people who buy automobiles cannot even change their own oil. Most people who buy computers cannot even figure out how to run a virus scan. When I bought a mountain bike, I did some research but trusted the sales guy to give me good info (I went to a higher end bike shop, not a box store). I do not see this situation any different.