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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
Manners Riflestocks: Customer Service
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<blockquote data-quote="FURMAN" data-source="post: 1271440" data-attributes="member: 26535"><p>They make money on the service part of this process. They are paying a person to make a stock. Paying another person to make more stocks is not the problem. In a perfect world they would hire ten more people or twenty more people and make ten-twenty times the stocks and increase their profits 10-20 times. If it were that simple you bet they would do it. There is a break over point between profit and quality. I guarantee Tom thinks he is at or near that point. Increase production and therefore decreasing wait times will most likely decrease quality. It is no secret it only takes them 2-3 weeks to make a stock. It is no secret that you are waiting in a Queue. Increasing production is not always an answer especially in a niche market when the biggest things the customers are paying for are customization and quality. Like it has been said elsewhere in this thread waiting is not the issue. The issue starts at missed promised dates and not being truthful and upfront.</p></blockquote><p></p>
[QUOTE="FURMAN, post: 1271440, member: 26535"] They make money on the service part of this process. They are paying a person to make a stock. Paying another person to make more stocks is not the problem. In a perfect world they would hire ten more people or twenty more people and make ten-twenty times the stocks and increase their profits 10-20 times. If it were that simple you bet they would do it. There is a break over point between profit and quality. I guarantee Tom thinks he is at or near that point. Increase production and therefore decreasing wait times will most likely decrease quality. It is no secret it only takes them 2-3 weeks to make a stock. It is no secret that you are waiting in a Queue. Increasing production is not always an answer especially in a niche market when the biggest things the customers are paying for are customization and quality. Like it has been said elsewhere in this thread waiting is not the issue. The issue starts at missed promised dates and not being truthful and upfront. [/QUOTE]
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Rifles, Reloading, Optics, Equipment
Rifles, Bullets, Barrels & Ballistics
Manners Riflestocks: Customer Service
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