Brand new Zeiss Conquest HD5 in 5-25x50 - still in the box. Never mounted on a rifle and just got it from Zeiss a few days ago.
Cheapest I found it was $1099. I will sell for $950 TYD.
Swarovski was great on my spotter and binos - did full cleaning and service last year. Sent emails on the arrival and when shipped back. Great service. Back to me in 4 weeks - just as I was told. I came away from swarovski very happy - and should have stayed with them.
Leupold has been...
My buddy sent in his Leupold - had it back and repaired in 6 days. Went to Oregon factory - he got an e-mail when it was received and another when it shipped back to him - with tracking.
That is outstanding service.
What burns me about Zeiss is no call or e-mail. Just let the customer...
Just called Zeiss again - because they never return my calls or e-mails.
Now I am told a 12 week time for repair or replacement from the factory. I told the service person they have had the scope for over 4 months - which is 16 weeks.
Horrible customer service.